Unfinished Business was promoted by the "Best of Both Worlds" concert tour with R. Kelly and Jay-Z performing songs from both their solo and joint albums. Two singles, "Big Chips" and "Don’t Let Me Die", were sent to radio stations but only the former saw a physical release.
Unfinished Business debuted at number one on the U.S. Billboard 200 chart amid controversy and criticism. Like its predecessor, it was criticized for repetitive lyrics. The "Best of Both Worlds" tour filled with tension and accusations that boiled over at a October 31 show where R. Kelly displayed erratic behavior and was pepper-sprayed by a Jay-Z associate. Although Jay-Z wasn't involved in that incident, he banned R. Kelly from the tour for "lack of professionalism". R. Kelly responded by suing his co-act and touring company for $75 million for breach of contract, among other things, on November 2. Unfinished Business was certified platinum by the Recording Industry Association of America (RIAA) on December 1.
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